Legalhelpers endeavours to make sure that all forms contained on their website collect relevant information, and that responses accurately reflect the situation of the client who completes the form. Furthermore, each document carries independent professional insurance for professional errors made by Legalhelpers Ltd.

Nevertheless, the final checking of the document always lies with the client, who should inspect the document carefully. If the client reports any mistakes, Legalhelpers will rectify these free of charge. However, the client accepts full responsibility for checking the document when it is received, and is under a duty to inform Legalhelpers if they believe there to be anything wrong with the document. The forms on the Legalhelpers website have been created to cover the majority of situations. However, if you are intending to create special or complex documents, you should contact Legalhelpers for further advice and assistance.

These documents are only for use by people living in England and Wales, governed under English and Welsh law. If you have any queries, please contact Legalhelpers before requesting your documents.

This does not affect your statutory rights as a consumer.

Complaints

Legalhelpers has an active complaints procedure in place.

If you have a complaint, please contact our director responsible for customer service, Edward Palmer, who will endeavour to respond to your complaint within 3 working days. Please email info@legalhelpers.co.uk. We will keep you informed in relation to what is happening with your complaint and seek to resolve the matter expeditiously.